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Contact Credit One Bank Customer Service

How to Reach a Person at Credit One Bank

Toll-Free Number:

  • 1-877-825-3242
    TTY/TDD
Call Now
Send Message

Customer Service:

  • 1-800-752-5493
    Application Information
  • 1-888-729-6274
    Collections
  • 1-702-405-2042
    Outside the US
    Open 24/7

Legal:

  • 1-877-791-4133
    CCPA Inquiries

Media:

  • 1-702-269-1000

Technical Support:

  • 1-800-797-4299
    Website Related Inquiries

Customer Service:

appstoredevacct@creditone.com
App Support

Legal:

caprivacy@creditone.com
CCPA Inquiries
abuse@creditone.com

Media:

brandmarketing@creditone.com
Marketing Inquiries
creditonebank@kirvindoak.com

Credit One Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Credit One Bank Phone Number
1 (877) 825-3242
Average Hold Time
00:02:21
Average Calls duration
3 minutes
Most Popular Credit One Bank Email Address
appstoredevacct@creditone.com
Credit One Bank Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Credit One Bank?

To reach a live representative at Credit One Bank customer service, you can call them. The Credit One phone number is 1-877-825-3242. When you make the call, you'll hear an automated system providing menu prompts. Carefully listen to these prompts as they will guide you in selecting options based on the specifics of your query. By following the instructions, you'll be directed to the appropriate department or customer service representative who can assist with your concern.

Unfortunately, there is no public Credit One Customer Service email. So, it’s best to visit their official website or give a call to talk to credit one customer service person.

If you aim to connect with Credit One Bank's customer service, you can dial their phone number, which is 1-877-825-3242. Upon calling this number, you'll typically encounter an automated system. Follow the given prompts to navigate through the system and reach the appropriate department or a Credit One Bank customer support representative who can assist with your needs.

PissedConsumer Club

Contact Information

Credit One Bank Website:

Credit One Bank Help Center:

Corporate Office Address:

Credit One Bank, N.A.
6801 S. Cimarron Rd.
Las Vegas, Nevada 89113
United States

Other Info (opening hours):

Mail Addresses:

P.O. Box 98873

Las Vegas, NV 89193-8873


Attn: CCPA - Compliance

PO BOX 98838

Las Vegas, NV 89193-8838


Attn: Dispute Department

P.O. Box 98876

Las Vegas, NV 89193-8876


Payments:

Credit One Bank

Payment Services

P.O. Box 60500

City of Industry, CA 91716-0500


Hours (PT):

Monday - Friday: 5:00am – 9:00pm

Saturday - Sunday: 6:30am – 5:00pm

More contact details

How Customers Rate Credit One Bank Support?

3.6 / 5
Needs improvement

Based on 3.1K calls to Credit One Bank customer support through PissedConsumer.com and 9 survey responses.

Total Calls
3.1K
Avg Call Duration
02:56
Issues Resolved
14%

Why Customers Call Credit One Bank?

Top Reasons of Customers Calls

  • Payments and Charges 35%
  • Cards 17%
  • Account 14%
  • Customer Inquiries & Issues 11%
  • Request for Information 11%
  • Activation/ Cancellation 5%
  • Return/ Replace 2%
  • Shipping and Delivery 2%
  • Product/ Service 1%
  • Website/ Application 1%
  • Staff <1%
  • Employment <1%
  • Fraud & Security Issues <1%
  • Refund <1%
  • Claims & Legal Issues <1%

Payments and Charges

35%
  • "Late fee"
  • "Like to become a credit One member"
  • "Fraudulent charge on my bank account"

Cards

17%
  • "Lost card"
  • "Locate my new card"
  • "Use my card"

Account

14%
  • "Check balance"
  • "My account"
  • "Add account quicken"

Customer Inquiries & Issues

11%
  • "Se supone que mi Target Hera 300 dólares y ahorita que la use no es adi"
  • "do I owe you money?"
  • "Settle collection debt"

Request for Information

11%
  • "How much on my card"
  • "Speak the a person about it my bill"
  • "I need talk to a live person in customer service"

Activation/ Cancellation

5%
  • "Trying to activate card but it won't let me"
  • "Canceled card still be billed"
  • "Cancel card"

Return/ Replace

2%
  • "To change mailing address"
  • "Change user name"
  • "returning your call"

Shipping and Delivery

2%
  • "Haven't received my card I lost my card an reported it lost Haven't got new one is there a problem? Want to speak to love person cuzz I tried but was put connected to other pern"
  • "Have not received credit card"
  • "Como activar mi tarjeta de credito"

Product/ Service

1%
  • "Setting up account online"
  • "Problem with signing in"
  • "Purchases"

Website/ Application

1%
  • "Application status"
  • "Application"
  • "Your app is not loading,ive had the same app its not loading"

Staff

<1%
  • "Customer service"
  • "I want to talk to customer service"
  • "Service is suspened and I need to see why I owe so much"

Employment

<1%
  • "Pay off a old debt"
  • "Pay off card"
  • "Job"

Fraud & Security Issues

<1%
  • "Identity theft"
  • "Stolen"
  • "Security"

Refund

<1%
  • "Hardship refund"
  • "Refund"
  • "Refund issue"

Claims & Legal Issues

<1%
  • "Legal"

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