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Verified Reviewer New Reviewer

Stole my annual fee

1.0
Applied for and received the card from Credit One because Experian recommended it for building credit. After receiving they said I needed to provide additional documents to prove identity. I provided. A couple days later I saw Id been billed annual fee and given a due date to pay. I paid it immediately, assuming that since the user agreement says the fee wont be billed until card is activated that it had been. Boy was I wrong. I have now spent two months fighting with them to get my fee back or get tue card activated. They refuse to refund the fee because they claim the card was opened fraudulently, evidently claiming that I am not me, even though Ive provided them with copies of my drivers license and W-2 (as they requested). I should have read reviews on this company before I applied, it now seems they have basically stolen my $75 annual fee. User's recommendation: Don’t even THINK of applying
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#4601091 Review #4601091 is a subjective opinion of poster.
Cons
  • High fees
  • Horrible service
Loss
$75
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Cancelled my credit card for "suspicious behavior"

1.0
My account that I had for a year and had made faithful payments on was cancelled by the bank of creditonebank due to "suspicious behavior" and I did nothing! I had quite a few different bank accounts in 2021 due to the sign up bonuses that were marketed... I took advantage of free money that's not suspicious behavior. I had a couple failed payments but always followed up with a complete payment. My account is paid in full and still active on the web. I tried to get them to reactivate my account but they said the bank is denying me? So how do I appeal the banks decision get my account reactivated? User's recommendation: Be careful
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#4646656 Review #4646656 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Work with low credit
Cons
  • Theyll cancel you for no reason
Preferred solution
Account reactivation
New Reviewer

Resolved: Closing credit cards due to income decrease

Update by user May 16, 2023

Company fixed the issue and I have been provided with full refund. Thanks to pissedconsumer for providing this.

Original review posted by user May 16, 2023
The account specialist was wonderful and pleasant, and made it un painful. Thanks you Marvin...you deserve a raise for making it a experience that was hard feel better

User's recommendation: ask for Marvin .... He is THE BEST!!!

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ID
#4597177 Review #4597177 is a subjective opinion of poster.
Pros
  • Plus marvin
Cons
  • Monthly and annual fees with high apr
Preferred solution
I got it

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Verified Reviewer New Reviewer

My card won’t work

1.0
I just want to cancel my card you call no one to talk to so I dont want your card. You are not professional workers or company

User's recommendation: Don’t get credit one They are the professional.

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#4587418 Review #4587418 is a subjective opinion of poster.
Preferred solution
Want to talk to worker
New Reviewer

Not able to use card

1.3