Credit One Bank
Reviews and Complaints
Credit card Billing issue
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo accept the credit line increase
- Helps your credit score
- Build credit
User's recommendation: AWESOME.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaI wrote that cause i been trying for a week to activate my card an now its suspend dontvwantbmy business thats whatbivwasvtold cause i was confussed on what they need to activate nobody explained
Still the same crap i never had a credit card ask me to send id an proof of living at when they already approved you
- Getting my credit buildbisbawesomeb
- Have unethical practices in this financial institution
Preferred solution: I like my card to be activated so I can buy grocery moving this month made expensive tighter
User's recommendation: Be more kinder an understanding not everybody smart on the phone
I have a transaction that needs to be completed to return money to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaLogin Issues For Years
No changes to date.
- Horrible customer service
Preferred solution: Resolution of multiple years of login issues that have remained unresolved!
User's recommendation: Pass this company bye.
To remove negative from credit report
Preferred solution: To remove a negative impact on my credit report
User's recommendation: You can't get anyone to help you or speak with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get a live person
Preferred solution: A live person to answer questions.
They open multiple accounts without my consent
They didn’t do anything other than sending me 500 page of papers smh
- Bad customer relations
Preferred solution: Full refund
User's recommendation: Do not apply for this card never (chime is the best)
What's the Number!???!!
Report a lost card
Card declined
User's recommendation: Make it easier to get a hold of a real person.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnline banking
Preferred solution: Website needs to be more detailed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaSerious Issue w Customer Service
Ive been deliberately left on hold, now, for > 1 hour! Ive been trying to straighten out a mess and make it right.
Three LONG TIME calls, three incomplete information. I can NOT get into your website, it is a WHITE page that's blank. So, I can't see my account information to provide facts to COB.
My credit is at stake, Im trying to get back to 800. I had been told, no balance, you overpaid by 1500.
Go spend. Next- you are late, your bill is >1800.00. So I spent over 2300. and I can't see how because I can't get in!
I was given recent info two nights ago call, but Im going back months and trying to confirm now which payments Credit One received?
It's 4:31 AM, and 'SKY' left me on hold to rot all this time.
He picked up right away, and I asked for a list of payments I made since March.
Ive been on hold since with short pick ups, then back to the music.
Since Sky decided to punish me, I remember him from three nights ago...
I'll just hang up.
Ive been on hold for 1:04:50.
I just wanted one record, why payments list takes over an hour?
I had asked him the other night why he was tormenting me, and tonight for punishment Im on hold and exhausted.
*I'm reporting to the BBB for lack of access to my account info to make things right.
*Reporting, the Customer Service is punishing, just brutal. Doing HaHa...?
*I've applied for Barclay card while on hold with Sky, (877) 825-****, my credit is >750, *I plan to take the credit hit and mail my cut up card to Credit One Bank.
I appreciate how COB helped me recover from a bankruptcy, and I earn ~175K a year now.
I regret how I was treated by this man and still want to get to a zero balance as soon as someone provides me with the facts, I'll face calling aging tomorrow.
Margaret Kimball
650-773-****
User's recommendation: Don't open an account. Im taking a credit hit, but still closing out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned payments
- Just keep charging you and refuse to make it right
Preferred solution: Full refund
User's recommendation: Don't use them at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair practices' at CreditOne Bank
- Fraud
- Fraudulent charges in writing
Preferred solution: The remainder of my $1970.00 -$1400 at the same interest rate that they charge me
User's recommendation: Stay to *** away from Credit One Bank credit cards
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pissed off.